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Frequently Asked Questions
- How do I Buy From You ... ?
- Where can I find more information ... ?
- Why don't you stock and ship the items ... ?
- Why does this help me ... ?
- What are the guarantees ... ?
- When is my order shipped - can it be
international ... ?
In many cases you may view and search for products on our web
site. But when it comes time to purchase, you will be transferred
directly to the web site of the manufacture or their distributor. In
most cases, when you buy from us, you will be purchasing direct from
the manufacture or their distributor on their web site. They all
accept various forms of payment including credit cards, PayPal, GoogleCheckout
and others.
Whatever product or service you are viewing on our web site,
there are links that go directly to the manufacture or distributor.
There you will find any additional information that is available.
In the past, we stocked and shipped nearly everything ourselves.
Now we only stock and ship a few items. The logistics of importing,
warehousing and labor just got of control. Now, because of the
relationships that we have developed, we can refer customers
directly to the manufactures. In exchange for us referring
customers, the companies will then direct ship to you - the
customer. Additionally, you may be offered sales prices that are not
normally given.
When you leave our site by clicking on one of the product links,
a piece of code - called a cookie - is created. When you arrive at
the manufactures or distributors site, their software recognizes
that you came from
www.bobkatgifts.com or, one of our other stores, and may display
prices or sales to you that would normally not be seen.
It is important to remember - these "cookies"
DO NOT contain any personal information.
They are used only to identify that you are a referral from us.
Each company has its own guarantee, refund and exchange policy.
Some are very generous. When you are making your purchase,
check the policies of whatever store you are at.
Since you are ordering from where the products are warehoused,
they are usually shipped within a few days. International
orders are generally accepted. Just check with the individual
company for any extra details.
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